Our Process

What To Expect When You Hire Lost Pond Construction


Initial Contact

  • Define needs vs. wants
  • Confirm our process meets the customer's needs
  • Clarify budget for project

Design Consultation

  • 90 minute visit at client's home
  • Confirm scope of project
  • Explore design & style preferences
  • Documentation of existing space & measurements
  • Collect Design Retainer to begin Design Process

Presentation of Design

  • Onsite meeting at LPC
  • Introduction to our Design Team
  • Virtual Reality presentation of design concept
  • Discuss function of layout
  • Gather feedback for edits

Finalization of Design

  • Preparation of Construction Documents & Permit Paperwork
  • Schedule Pre-Construction Meeting
  • Prioritize flow of work and draw payments
  • Obtain client approval on elevations, floor plans, renderings, etc.

Build Out Phase

  • Precise, onsite coordination by our Field Supervisor
  • Trust worthy, dedicated and highly skilled professionals working in your home
  • Extensive Design Process allows for efficient project flow with minimal disruptions

Job Completion

  • Final walk thru with LPC
  • Complete the Client Satisfaction Review
  • Present Project Completion packet
  • Schedule photo shoot
  • Review LPC Warranty

Design Gallery


  • A+ Rating with BBB

    Lost Pond Construction has an A+ ratting with The Better Business Bureau.

  • Angie's List Member

    Lost Pond has been a proud member in great standing and has received awards from Angie’s list for excellent service since 2011.

  • NARI Member

    Lost Pond has been an active member of the National Association of the Remodeling Industry for 6 years standing.

  • Geauga County D.C.E.D.

    Lost Pond has been a member of Geauga County Department of Community and Economic Development for 6 years.